Contact us

Which countries do you ship to?

We deliver to a number of countries including Canada, the United States and most of Europe. For an updated list, please check the dropdown menu on the My Cart page. If you don’t see your shipping country, get in touch with us and we will do our best to assist you.

How long does it take for my order to reach me?

After the payment has cleared on our account, your shipment will take up to 3 business days to get ready. Standard shipping to Europe takes 3-5 business days, standard shipping to the US or Canada takes 7-10 business days.

How will I find the perfect fit for my dog?

We offer a great and ever expanding selection of breed specific coats that come in a variety of unique prints. If you don’t see your dog’s breed, just check out our all breed coats that come in 5 different sizes. For more information on coat measurements look under the Additional Information tab on the product page.

Can I choose a custom print?

Of course, all of our breed specific coats and all breed coats come in all print variations that you can see on the site. If the one you want is not listed, just leave us a message on the checkout page with the name of the print you chose.

Can I pick up my order in person?

Even though we don’t have a physical store yet we always work to assist our customers the best we can, so we offer pick up in person for customers living in or visiting Budapest. If you would like to arrange a pick up in person, we will let you know where to find us.

How do I get in touch with you?

Do you have any questions, or a problem with your order, shipping? Get in touch with us using the form below or on studio@thehoundproject.com and we will do our very best to assist your queries.

Can’t find what you are looking for?

Send us a message and we will do our very best to get back to you as soon as possible. Fill in the form below or send us an email to thehoundproject@outlook.com